Materials for the Meeting the Challenges course

This page contains copies of the materials for the Meeting the Challenges courses on 28th March 2021, 15th January 2022 and 4th March 2023.

Validation information for this course is available on the validation page here.

Session 1 – Managing difficult situations

• Handout 2 – Conflict Resolution Case Study

Session 2 – Disputes and the complaints process

• Handout 3 – Dispute Case Studies
• Complaints Process
• Handout 4 – Complaint Case Study
• Handout 5 – Suspension Case Study
• Complaints policy webpage
• Suspension information
• Reviews

Session 4 – Safeguarding

• Yellow Card
• Orange Card
• Handout 6 – Safeguarding Case Studies
• Handout 7 – Keeping Scouting Good
• Green Card – Scouting and alcohol
• Smoke free scouting

Session 5 – Managing your time

• Handout 8 – Prioritisation Grid

Session 6 – Safety for Managers and Supporters; Validation of training

• Independent Learning Workbook
• Associated reading in workbook:
  • POR
  • Activities A-Z
  • Safety Checklist for Leaders
  • Safety Checklist for Managers
  • Safety Checklist for Executive Committees
  • Risk Assessment
  • Safety Practical Tips
  • InTouch resources
  • Managing a Scout Premises
  • Emergency Procedures (Purple Card)
  • Camp Stoves
• Adults Personal File for Managers and Supporters
• Validation criteria – Achieving results
• Validation criteria – Working with people
• Validation criteria – Enabling change
• Validation criteria – Using resources